Can Fitbit Watches Be Repaired?

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Fitbit is one of the best choices for fitness enthusiasts because of its durability and tracking capabilities. Sometimes Fitbit gets some defects that make it useless because it stops functioning. Some people throw it because they don’t know whether Fitbit can be repaired or not and they are unaware of the repair process for Fitbit watches.

If you find yourself in a situation where your Fitbit has stopped working then there is no need to discard it. In this article, I will explain how you can repair your Fitbit and if it is under warranty period then how you can take advantage of its warranty.

So without wasting any time, let’s get started.

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Quick Takeaway
Your Fitbit can be repaired and you can also claim a warranty if it comes under the Fitbit warranty policy. Before taking it to the service center you can try a hard reset and sync it securely with your phone. Make sure to back up your data, and if you are unable to take data backup then you can ask for help from Fitbit support.

Can Fitbit Watches Be Repaired?

If you purchase your Fitbit smartwatch from an authorized seller then you can take advantage of its warranty program. Fitbit provides a year warranty in which they will repair your watch free of cost and maybe they might replace your Fitbit. You need to claim it with your original purchase documents. However, the warranty does not cover any physical damage because it is done by you. They also do not cover software and Fitbit app dashboard issues under the warranty program.

If your Fitbit is not covered by the warranty program then you will need to pay for repairs. You can connect with Fitbit Support or visit an authorized Fitbit repair center. You can ask Fitbit support for the discount because you are a valuable customer for them. You can also check our guide on signs your Fitbit is dying to know the exact condition of your Fitbit Watch.

can fitbit watches be repaired

How To Fix Fitbit Yourself?

You can repair your Fitbit watch by yourself if it has some common issue that is affecting its working. I can tell you how you can fix it when your Fitbit stops working but you need to find the actual issue why your Fitbit is not working. Troubleshooting can help you to find this issue. Here are some common issues with solutions:

Fitbit Syncing Issue

Fitbit syncs data on a regular basis using Bluetooth but sometimes it is unable to sync data. Here are the things you can do for syncing:

  • Connect your Fitbit with your cell phone using Bluetooth. Make a secure connection between devices.
  • Take Fitbit near your device. It syncs data via Bluetooth which is affected by the distance between devices.
  • You can use the Fitbit Connect app for syncing if you have a problem with your phone.

Fitbit Hard Reset

Sometimes Fitbit needs a hard reset so it can work in a better way. Hard resetting helps it to make fresh and remove many issues. Here are the steps you can take to reset your Fitbit watch:

  • Hold your watch and press the side button for up to 15 sec or until you see the Fitbit logo on the screen.
  • Turn it on and wait for up to 20 sec because it takes time in the bootup process.
  • Try to sync data and check whether it is working or not.

How Do I Make A Warranty Claim With Fitbit?

If your Fitbit comes under the warranty program then you can take its benefits. Fitbit covers only the manufacturer’s damage and dead battery replacement under its warranty program. If your Fitbit is not functioning properly then contact Fitbit support. They will guide you through the further process.

In most cases, the Fitbit assistant will ask you about your Fitbit account and what issue you are facing with your device. You will need to provide the purchase receipt and the original packaging of your Fitbit. Maybe you might have to send your Fitbit to them or they will register your issue and instruct you to visit a nearby authorized center.

If your Fitbit comes under the warranty policy then you will get service free of cost. If your dead battery is the reason for your unresponsive Fitbit then they will change it free of cost. You can also claim the warranty when the Fitbit wristband strap is broken.

Can I Get An Extended Warranty?

Fitbit does not offer any type of extended warranty but many retailers provide extended warranty. Amazon also provides an extended warranty and it comes into effect after the manufacturer’s warranty is ended. This can be too worthy for a regular user. You can also consider purchasing protection plans from other retailers if they offer extended warranties.extended Fitbit warranty

Suggested Fitbit Guides for you:

Final Verdict

Fitbit is an amazing fitness-tracking product. If you buy Fitbit then just make sure to buy it from an authorized source. It helps to claim a warranty in case your Fitbit gets any issues. If you are facing a common problem then you can do it yourself by syncing with the device and a hard reset also can help you. It does not matter whether Fitbit is under warranty or not, if your Fitbit has some issue then contact Fitbit support. They will guide you with better solutions.


Can I Get My Fitbit Watch Repaired?

Yes, you can repair your Fitbit watch with the help of Fitbit support and an authorized service center. You can take warranty benefits if it comes under the Fitbit warranty policy.

What Is The Life Expectancy Of A Fitbit Watch?

It depends on the Fitbit model and how you are using it. The average lifespan of a Fitbit watch is from 2 years to 4 years.

How Do I Fix My Fitbit Watch?

You can try hard resetting and sync Fitbit with the cell phone. You can also change its battery if the battery is not working.

Does Fitbit Have A Lifetime Warranty?

No, Fitbit only provides 365 days warranty from the day of purchase.

Tom Nielson

Tom's love for watches started when his grandfather gifted him his Rolex watch when he turned 18! Being a teenager it was a big deal for him. Later when he got his first job he bought Fossil Palm Pilot back in 2003 which was a smartwatch. Since then smartwatches have come a long way and so is Tom's love for them. His experience with watches inspired him to start Wearholic and share his knowledge of wearables including watches, smartwatches, smart glasses, & smart clothing.

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